Event Organizer Support

organizer Creating a flex or season pass

Season Passes Vs. Flex Passes With Purplepass, creating both season and flex passes can provide your customers with complete customization for the events they wish to attend. With a season pass, users can attend the games or events of their choice throughout the entire season or year. With a flex pass, customers can select many…

organizer Grant customers access to exclusive merchandise or upgrades

If you want to grant customers access to an event ticket or to be able to purchase merchandise or upgrades as well, you can create this setting easily within your Purplepass promoter dashboard. 1. Log in to the Purplepass promoter dashboard 2. Edit an existing event or click on “Create New Event” in the top…

organizer Create group ticketing and package types for your event

If you want to create group ticketing and different package types for your event, follow these simple steps.   Note:  this option only applies to tickets that are specific to this event.  If you want to sell tickets from other events or dates please use the Season Pass feature. 1. Log in to your Purplepass…

organizer Steps for setting up group discount ticket packages

There are two ways to set up group discount ticket packages for your event’s registration. Option 1 1. Log in to your Purplepass promoter dashboard 2. Select “Create New Event” on the top navigation bar or edit an existing event 3. Find the section “Ticket Pricing and Options” 4. When creating your ticket types, you…

organizer Set the minimum tickets required for group pricing

If you want to select the minimum amount of tickets required to allow customers to qualify for group pricing, log in to your Purplepass promoter dashboard and follow these steps. 1. Select “Create New Event” in the top navigation bar or edit an existing event 2. Enter the relevant event details until you reach the…