Requiring a promo code to make a purchase

A promo code is a digital coupon consisting of letters and/or numbers you can apply when making a ticket purchase. Below is information on how you can require a code from your customers to make a purchase or receive a discount. For more information on how to create a promo code in your Purplepass account, click here.

Require a code

If you want ticket buyers to be required to use a code to complete a purchase, follow these steps:

1. Log in to your Purplepass event organizer dashboard
2. Edit an existing event or click on Create New Event in the top navigation menu 

3. When creating your event, scroll down the page until you reach the Ticket Pricing and Options section
4. Select Add coupon code located on the bottom left

5. The Create Coupon Code window will open
6. In the pop-up window, click the box labeled Manually create one code
7. Enter the promo code name in the box titled Coupon code
8. Next to the Coupon code box, enter the ticket type the code will be needed for in order to make a purchase in the Valid with box

9. Check the No Discount box

10. Enter your promo code information and then click Save Coupon Code
11. Then go to the ticket type that this code is for and select Options
12. Check the box that says Require coupon code to purchase

13. Then click Update options at the bottom of the window

NOTE: If you want to require a promo code for purchasing passes/packages, click here.